Never miss an event inquiry.
Every Instagram DM and Messenger chat answered in seconds, and the serious ones sent straight to your WhatsApp.
- Set up in about 10 minutes
- Official Meta APIs
- 14-day free trial at launch
Sample conversation. Names and number are fictional.
The problem
Your inbox is busiest when you can't answer it.
Inquiries pour in on Friday and Saturday evenings, right when you're mid-setup at someone else's event. By the time you pack up and check your phone, that lead has already booked whoever replied first.
Nights and weekends
People plan parties after work and on weekends, exactly when you are busy working events.
The first reply wins
Most people message a few vendors. The one that answers first, with real info, usually gets the call.
"How much?" goes nowhere
A price and a heart emoji is not a lead. Without a name and number, there is nothing to follow up on.
How it works
Live in about 10 minutes.
Paste your website
Concierge reads it and drafts your concierge. You confirm your packages, starting prices and service area, give it a name, and test it in a "Try it" chat. Connect Instagram (and your Facebook Page if you like), add a WhatsApp number for alerts, and go live. About 10 minutes.
It chats with every new DM
Every new Instagram DM and Messenger chat gets a reply in seconds, day or night, in your voice. It answers questions, reacts to inspiration photos and collects the event details you need.
Ready leads land on WhatsApp
The moment a lead is ready, you get a WhatsApp alert with their name, phone number and full event summary. Call them back while they are still excited.
The alert
Everything you need to call back.
When a lead is ready, Concierge sends a WhatsApp alert with the full summary: who they are, how to reach them and what they're planning. No digging through DMs, no app to check.
Every conversation is also in your dashboard, with full transcripts and a status for each lead: Hot, Warm, Cold, Dead or Converted.
- Name
- Maya
- Phone
- (416) 555-0148
- Event
- Birthday, Sat, Dec 5, 2026, Mississauga
- Guests
- 40
- Budget
- Around $900
- Vision
- Pink and gold; garland with arch
- Status
- Hot
- Reason
- Contact details captured
- Came in on
- Instagram @maya.plans
Open Concierge to see the full conversation.
Why vendors want it
A front desk that never clocks out.
First to reply wins
Couples and party planners message several vendors at once. Concierge answers in seconds, so you are first in line.
Turns DMs into phone numbers
It gets the name, number and event details (type, date, location, guests, theme, budget) without sounding like a form.
Ready-to-book leads on WhatsApp
No app to check. Serious leads arrive on WhatsApp with everything you need to call back.
Sounds like you
Drafted from your own website, with your packages and your tone. Pick warm, balanced or direct.
Knows its limits
It never says what you haven't approved: published starting prices only, no discounts, no promised dates. Custom or big-budget requests go to you.
Steps back when you step in
Reply from the Instagram app and Concierge goes quiet on that conversation. You are always in control.
What it does today
- Replies to Instagram DMs and Facebook Messenger chats, 24/7
- Treats photos as inspiration and responds to them
- Sends one reply when a lead sends several quick messages
- One gentle follow-up nudge inside the 24-hour reply window
- Replies to Instagram comments and moves questions into DMs
- Hands off custom, high-budget, unlisted-service and vendor inquiries
- Never shares your personal number
- Ignores spam and politely declines sales pitches
- Dashboard with leads, full transcripts and status (Hot, Warm, Cold, Dead, Converted)
- Pause it any time
Built and running first on a luxury balloon decor business in the Greater Toronto Area.
Who it's for
Made for event businesses that live in their DMs.
Run a different kind of service business that gets inquiries by DM? You can join the early-access list too.
On the roadmap
Not available yet. We'll let early-access members know as each one ships.
Website chat widget
The same concierge on your own website.
Ask Concierge
Change anything by chatting, like "add a Halloween package at $650", with a preview before it goes live.
Weekly suggestions
Improvements learned from your own chats, applied only when you approve them.
TikTok DMs
Answer TikTok messages the same way.
Pricing · launching soon
Costs less than one lost booking.
Prices in US dollars. No setup fee. No per-contact billing. 14-day free trial at launch.
First 100 accounts
Locked in for as long as you keep renewing.
Accounts 101 to 200
Locked in for as long as you keep renewing.
Regular price
After the launch spots are gone.
Questions
Be first to reply, every time.
Get early access to Concierge and lock in launch pricing.
Get early accessOr email [email protected]